§ How we work
§ · OPS / RUNBOOK

Four phases.
Ninety days to first
live campaign.

A repeatable runbook for industrial clients — discovery, strategy, build, run. No mystery, no agency theater. You see the same plan we see.

§ · ENGAGEMENT TIMELINE

You'll know what we're doing,
why, and when.

We give you the plan up front and the receipts every month. No invented urgency, no hidden phases, no "trust us" weeks where nothing happens. Below is exactly how the first 90 days unfold for a typical engagement — and what you should expect from us at every step.

ENGAGEMENT TIMELINE / 90 DAYS SHEET 02
W00
W01
W02
W03
W04
W05
W06
W07
W08
W09
W10
W11
W12
Discovery & Audit
Discovery & Audit
Strategy & Plan
Strategy & Plan
Build & Set Up
Build & Set Up
Run & Optimize
Run & Optimize →
Phase 4 continues monthly. Cancellation: 30-day notice. EST. ENGAGEMENT / ONGOING

What happens in each phase

Discovery is research. Strategy is decisions. Build is plumbing. Run is the work that compounds.

P-01
Wk 0 – 2

Discovery & Audit

We learn your business — what you make, who you sell to, where leads come from today, what's broken, what's working.

Deliverables
  • Capabilities & service map
  • Existing-channel audit
  • Competitor scan (3–5)
  • Customer-search analysis
Your time
1 × 90-min kickoff, 1 × 60-min review.
P-02
Wk 2 – 4

Strategy & Plan

We translate the call into a 90-day plan — which channels we run, what budget goes where, what we'll measure.

Deliverables
  • 90-day roadmap
  • Channel-mix proposal
  • KPI dashboard spec
  • Budget allocation
Your time
1 × 60-min strategy review.
P-03
Wk 4 – 8

Build & Set Up

Everything that needs to be live before the marketing engine runs — tracking, accounts, content systems, ad infrastructure.

Deliverables
  • Analytics + conversion tracking
  • Ad accounts + structure
  • SEO foundation
  • Content calendar (90 days)
Your time
Light — async approvals only.
P-04
Wk 8 – ∞

Run & Optimize

Monthly cadence: campaigns run, content publishes, ads bid, results report. Each month informs the next month's calls.

Deliverables
  • Monthly campaign execution
  • Bi-weekly optimizations
  • Monthly performance report
  • Quarterly strategy review
Your time
1 × 30-min monthly review.

What an ongoing month looks like

After the 6-8 week ramp, the engine settles into a rhythm. The work compounds; your time stays low.

WEEKLY
Operator works the plan — campaigns, content, ads, on-page work.
BI-WEEKLY
Optimization pass — bid adjustments, content edits, page-speed fixes.
MONTHLY
Performance report + 30-min review call. What worked, what didn't, what's next.
QUARTERLY
Strategy review — 90-day plan reset, channel-mix tune, target re-set.

Rules we hold ourselves to

If we ever drift from these, you should call us out.

01

Plain language, always

No agency jargon. If we can't explain a recommendation in one sentence to your shop floor, we don't recommend it.

02

Numbers, not narratives

Every report leads with what changed and what it cost. Stories are what underperforming agencies tell when the numbers don't.

03

Co-owned, not outsourced

You own your accounts, your data, your domain. We're the operator. If we part ways, everything stays with you.

04

One operator per shop

Same person every month. They learn your industry, your buyers, your jobs. No account-manager rotation.

§05 · FREQUENTLY ASKED

About working with us

We can start discovery within a week of agreeing to work together. The full ramp from kickoff to live campaigns is 6–8 weeks. Faster if you've already got your tracking and accounts in order; slower if we're rebuilding a website along the way.

Time in the first month — interviews, reviews, approvals. After that, ~30 minutes a month for the review call, plus async feedback when we ship something. The whole point is that you don't need to spend hours a week on marketing.

Yes. Quarterly reviews are explicitly for this — re-aiming, adding channels, dropping things that aren't working. Month-to-month means you can also walk away if it's not working.

We work alongside other vendors when it makes sense. Sometimes the right move is to consolidate; sometimes it isn't. We'll tell you honestly.

Yes. Standard practice for industrial work — we sign one before discovery if you'd like.

§06 · NEXT STEP

See how the process
fits your shop.

The discovery call is Phase 01. No commitment required — but it's the same lens we'd bring to a paid engagement.